The brief Version: if you are searching for a unique gemstone or special wedding present, Leibish & Co. has actually a powerful stock of top-notch, colorful, and conflict-free diamonds and gemstones. The family-run business is functioning online since 1998 with your own touch that contains received recurring business the world over. Leibish & Co. makes it simple to purchase loose rocks or to make use of their free of charge “Design yours” instrument to take the ideal piece of jewelry your. With years of expertise and strong design under their gear, Leibish & Co. is on the brink of increasing their supply to watches along with other add-ons.
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Whenever Leibish Polnauer founded 1st internet based diamond company in 1998, it took almost a full time to upload just one picture and explanation to their internet site â but he was a visionary exactly who noticed possible when you look at the fledgling field of ecommerce. “When he sees the possibility in a thought, he can try everything in his power to progress along with it,” said Benji Margolese, Director of Content Marketing for Leibish & Co.
Leibish created a fruitful, family-run process with his spouse and kids helping in management jobs. They usually have grown a fruitful internet business with workplaces found around the world. Leibish & Co. is actually a leader in unique coloured diamonds and gemstones which are difficult to get somewhere else. Their diamonds will also be conflict-free, which can be a key point for many buyers.
“People arrived at all of us because they search something just a little various, something a tad bit more special than what the rest of us has,” Benji stated.
While Leibish & Co. supplies high-quality traditional diamonds, the business specializes in colourful, special jewellery. Whenever requested exactly why the business enterprise features this type of a top client return rate, Benji quickly pinpoints the reason why.
“It really is a mixture of exemplary products, fantastic service, and jewellery designed into the greatest degrees of excellence,” the guy said. “The jewelry we make is not your everyday, mass-produced types of item. Each piece is actually custom-made to perfectly suit the diamond or gem plumped for from the customer.”
A family group Affair With Personal Service
Leibish & Co. is actually a real family members business, with Leibish’s friends playing essential parts inside organization.
Leibish functions as creator and chairman in the organization, while his partner, Rosi, is the business’ Activities Manager. Their eldest girl, Chavi, functions as the Lead Jewelry Designer â that will be a massive duty since custom jewelry accocunts for more than 50% for the organization’s company, Benji said.
Leibish’s oldest child, Yossi, will be the CEO of Leibish & Co. Another son, Shmulik, who’s a graduate for the Gemological Institute of America, may be the fundamental Diamond Buyer for organization. “Shmulik is, seriously, among the majority of talented shade diamond experts in the industry,” Benji mentioned.
Leibish’s daughter Itzik may be the organization’s COO and runs the New York company on Fifth Avenue. Yoni, that is the youngest of Leibish’s five young ones, may be the organization’s CFO.
“among the longtime people in the group, I’m able to let you know that, however, there is not any relation, they start thinking about me, and others, section of their loved ones,” Benji said. “most of us bring our very own expertise into the business, but work together to regularly develop the organization.”
Customers are also addressed like household at Leibish & Co., where in fact the business invests fuel into individual solution and income. “if you’ve ever dealt with one particular broker, including, this is the same person you are going to usually handle, it doesn’t matter what you may be contacting or composing in about,” Benji mentioned. “we do not rely on moving customers around to different departments if they have a question or particular issue they would like to manage.”
Clients originate from throughout the World
Leibish features several different types of customers: there are people, whom primarily shop through the site, merchants, and the ones for the trade company, whom usually go to the organization’s main offices in nyc, Israel, and Hong Kong.
Many Leibish & Co.’s clients are from U . S .. Their after that hottest market is Canada, followed by the uk, Australian Continent, Hong Kong, therefore the rest of Europe.
Consumers at every level of life store at Leibish & Co., though the majority are within many years of 35 and 54, Benji mentioned. Moreover, the firm garners roughly 300,000 website check outs each month â and keeps most of its clients finding its way back.
“With over a 70% return client score, we continue to be extremely popular businesses in our niche,” the guy said.
Colorful Diamonds & Gemstones With a “Design a” Option
Leibish & Co. stocks top-quality jewellery, but also preserves inventory versatility, particularly for on line clients, Benji stated. The company sells countless loose diamonds and valuable gemstones, but its essential items are personalized jewellery designs.
“We hold a sizable assortment of multicolor diamond and gemstone jewellery, with a few in the rarest shades ever seen,” the guy mentioned. “Our company is known well by our very own bread-and-butter products â yellowish diamond and pink diamond wedding rings. However, we sell diamonds of nearly every color, and important gemstones â such as sapphires, emeralds, and rubies. We offer jewellery crafted with colorless expensive diamonds, also, but all of our knowledge is within the world of tone.”
For consumers that some thing in your mind and require help which makes it possible, Leibish & Co. offers a “Design a” jewelry tool, which Benji stated is their most popular item.
“Obviously, while looking for a unique part, men and women often wish particular stones and setting designs they have already dropped obsessed about,” the guy said. The “Design your own personal” instrument enables customers to construct an item using the stone, establishing, and material regarding option.
“it permits these to deliver their unique aspirations your â with this expertise in craftsmanship,” Benji informed united states.
Add-ons & brand-new on line Tools available for Leibish & Co.
As it appears forward to tomorrow, Leibish & Co. is actually gradually shifting toward higher-ticket items and item range. The organization seems comfortable branching out over new products due to the devotion and love it relates to most appropriate their recent designs.
“we’ve talked about adding a variety of accessories â such as for example deluxe watches, bags, as well as pencils,” Benji said. “But we made a decision to hold back until we initial perfected the primary distinct product, and that’s expensive jewelry.”
Leibish & Co. is looking for ways to continue perfecting its well-known website, as well. A good way it intends to boost its on the web experience is by launching enhanced truth features, that may give virtual customers more of an in-store knowledge.
As a company with its roots in colourful diamonds and ecommerce, Leibish & Co. will continue to innovate in a traditional industry which views modification as exception, not the guideline.
